Every great project starts with a simple step. We’re here to listen, understand, and work with you closely to bring your vision to life with care and dedication.
The team created such awesome stuff for us at Zeedz, and literally created a whole new design world. The quality as well as the collaboration itself was outstanding - the best design studio we’ve met so far.
Have some questions? Check out our FAQ section for quick answers.
How do we communicate during the project?
We communicate through Slack for day-to-day collaboration, Google Meet for calls, and email for important updates and documentation.
Who will be working on my project?
It depends on the type of project. You will always be in touch with a project manager. Team members such as developers, designers or illustrators are involved based on your project needs.
What are your working hours and availability?
Our core availability is 9 AM to 6 PM (GMT+4), but we adapt to different time zones and can arrange meetings or provide support outside these hours when required.
How quickly can I expect responses?
Updates are provided on a daily basis to keep you informed about the progress of your tasks. Additionally, you can request calls to discuss various tasks in detail.
What project management tools do you use?
Our project management approach is flexible and client-oriented. We work with tools such as Notion, Trello, Asana, and ClickUp to ensure clear tracking, communication, and progress visibility.
How does payment work for ongoing projects?
For ongoing hourly projects, we track all work using a time tracker. You receive detailed monthly invoices with full transparency, including time breakdowns and supporting information.
How does payment work for fixed-price one-time projects?
We start with a 10% prepayment, followed by a second payment at 50% completion. The final payment is made upon successful project delivery. Each milestone is invoiced separately.
What payment methods do you accept?
We accept PayPal, credit card payments, and wire transfers (SWIFT) for your convenience.